Welcome to Walking Pixels support center! We usually respond to support request within 48 hours, depending on the number of requests in queue. Support request sent during weekends and holidays will be processed on Monday or next business day. Note we are GMT +1 time zone. Support covers getting setup, trouble using any features, and bug fixes. The general questions about Twitter Bootstrap, template customization and 3rd party scripts do not include into the support service. Thanks for your patience and understanding.